Privacy Policy

INTRODUCTION

At GivingGrid.com, a service of 2Cool Corporation ("GivingGrid," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. INFORMATION WE COLLECT

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Register for an account
• Make a donation
• Create a fundraising campaign
• Complete forms or surveys
• Contact customer support

This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Organization details (if applicable)
• Donation history and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Clicks and actions taken on the site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These technologies collect information about how you interact with our website and allow us to:

• Remember your preferences
• Understand site traffic patterns
• Improve site functionality
• Personalize content

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

2.1 Provide Services

• Process donations and transactions
• Create and manage user accounts
• Connect donors with fundraisers
• Deliver the content and services you request

2.2 Improve User Experience

• Personalize your experience
• Develop new features and offerings
• Analyze usage patterns to improve our website
• Troubleshoot problems and enhance security

2.3 Communications

• Send service-related notifications
• Respond to your inquiries and support requests
• Provide updates about campaigns you've supported
• Share news, updates, and promotional content related to our platform's charitable initiatives

You may opt out of promotional communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting customer support

3. INFORMATION SHARING AND DISCLOSURE

3.1 No Sale of Personal Information

We do not sell, rent, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes.

3.2 Trusted Third Parties

We may share your information with trusted third parties who assist us in:

• Operating our website
• Processing donations (payment processors)
• Conducting our business
• Servicing you

These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.3 Campaign Organizers

When you donate to a fundraising campaign, we provide your donor information to the campaign organizer so they can:

• Thank donors
• Provide tax receipts (if applicable)
• Communicate about the campaign's progress

3.4 Legal Requirements

We may disclose your information when we believe release is appropriate to:

• Comply with the law
• Enforce our site policies
• Protect our or others' rights, property, or safety

3.5 Aggregated or Anonymous Information

We may share aggregated or anonymized information that does not identify you specifically for marketing, advertising, or other business purposes.

4. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure Socket Layer (SSL) technology for all data transmissions
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. PAYMENT INFORMATION

We do not collect or store your credit card or payment information on our server. All payment processing is handled by our third-party payment processors (e.g., PayPal), who maintain their own privacy policies and security protocols.

6. YOUR PRIVACY RIGHTS

6.1 Account Information

You can review and update your account information at any time by logging into your account settings.

6.2 Marketing Communications

You can opt out of marketing communications by:

• Following the unsubscribe instructions in emails
• Contacting us directly

6.3 Rights for EEA Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• Access: You can request copies of your personal information
• Rectification: You can request that we correct inaccurate information
• Erasure: You can request that we delete your personal information
• Restriction: You can request that we restrict the processing of your information
• Data portability: You can request a copy of your data in a machine-readable format
• Objection: You can object to our processing of your personal information
• Withdraw consent: You can withdraw consent where we rely on consent to process your information

6.4 California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA), including:

• The right to know what personal information is collected
• The right to know whether personal information is sold or disclosed
• The right to opt out of the sale of personal information
• The right to access personal information
• The right to equal service and price (non-discrimination)

We do not sell personal information as defined by the CCPA. For more information or to exercise your rights, please contact us.

7. RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including but not limited to:

• Providing our services
• Satisfying legal, accounting, or reporting requirements
• Resolving disputes
• Enforcing our agreements

When we no longer need your personal information, we will securely delete or anonymize it.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites but strive to only link to sites that share our high standards and respect for privacy.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our central database is operated.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

GivingGrid.com
50991 Washington St.
#A-262
La Quinta, CA 92253
USA

Website: https://www.givinggrid.com/contact

We will respond to your inquiry in a timely manner.